This week, we gathered our engineers at our head office in Worcester for an informative two-day training event. By splitting the team over two days, we ensured half were still on the road, minimising disruption to our service. Led by Saniflo’s Technical Manager, Graham Davies, the sessions covered a comprehensive range of topics to keep our engineers at the forefront of product knowledge and service excellence.
Training Highlights:
Insights into New Products
The training began with an overview of the domestic range before moving into the commercial systems. A highlight was the discussion of new and upcoming products, including the recently launched Sanisub range, which promises to be a game-changer in the market. These sessions provided valuable insight into recent updates and helped prepare our team for what lies ahead.
A key focus of the event was feedback. Our engineers, already well-versed in servicing Saniflo systems, shared their experiences from the field. This exchange helps ensure new products are as straightforward as possible to maintain and repair, continuing our commitment to quality service.
Strengthening Expertise and Collaboration
Such training not only keeps our team informed but also reinforces the collaborative relationship between our engineers and Saniflo’s technical team. By staying ahead of product developments and addressing potential challenges, we are better equipped to provide our customers with reliable and efficient service.
Of course, a big shoutout goes to Stuart, our General Manager, for treating us to his excellent breakfast baps. Starting the day with a proper bite definitely helped keep the energy up during the sessions!
If you’re experiencing issues with your Saniflo system, don’t hesitate to contact us for professional assistance. We recommend leaving repairs to trained engineers to ensure your system remains in top condition.
For more about how we support Saniflo systems, check out our comprehensive guide to fixing Saniflo pumps.
This training week underscores our dedication to continuous improvement, ensuring our engineers remain the best-equipped in the industry. Here’s to a future of even better service and innovation.