Saniflo Service and Repair Prices
Our standard Saniflo repair cost is £125 plus VAT (£150 including VAT) for one domestic unit. This is one inclusive visit charge covering travel, attendance, inspection, diagnosis, cleaning, checks and labour during the appointment.
Not sure whether we cover your postcode? Check your area here.
What Does a Saniflo Repair Cost?
A standard domestic Saniflo service or repair visit costs £125 plus VAT. Commercial units, additional units and dual-pump systems have their own fixed visit prices, shown below.
Domestic Visit
For the inspection, servicing or repair of one domestic Saniflo or macerator unit.
Commercial Visit
For the first unit at a business or other non-domestic property.
Dual-Pump System
For dual-pump systems, including the Sanicubic 2 and Sanicom 2.
What Your Visit Price Includes
We use one inclusive visit charge rather than separating the appointment into a call-out fee and an hourly labour charge.
Included in the standard visit
- Engineer travel and attendance within our service area
- Inspection of the Saniflo unit and its connections
- Fault diagnosis and professional advice
- Cleaning and routine service work where required
- Checks to the connected pipework
- Labour carried out during the appointment
- Operational testing following the work
Parts and replacement units
- Our engineers carry a wide range of genuine Saniflo parts
- Many common repairs can be completed during the first visit
- Parts used during a repair are charged separately
- Replacement pumps and complete units are charged separately
- The engineer will explain the work completed and any parts fitted
Most faults are resolved during the first appointment because our engineers specialise in Saniflo systems and carry commonly required genuine parts in their vehicles.
Specialist Saniflo Support
Pumpmaster has serviced and repaired Saniflo systems since 1989. Our engineers work with domestic and commercial units every day.
Ready to Arrange Your Visit?
Contact our office team with your unit details and we will help arrange the correct domestic, commercial or dual-pump visit.
Unsure whether we operate in your area? Check your postcode here.
Pricing FAQs
What does the standard visit price include?
Our standard price is one inclusive visit charge covering the engineer's travel, attendance, inspection, fault diagnosis, checks to the Saniflo unit and its connections, and any servicing, cleaning or repair labour required during the appointment.
The charge covers the visit and professional assessment, even where no servicing or repair is necessary.
Do you repair blocked or faulty pipework?
We specialise in servicing and repairing Saniflo units, rather than general plumbing work. Our engineers can inspect connected pipework to help identify drainage problems, but we do not undertake repairs or clear blockages in external waste pipework.
If the fault is found to be with the surrounding plumbing rather than the Saniflo itself, we'll explain our findings and recommend contacting a plumber. Our visit charge still applies, as this covers the engineer's attendance, inspection and diagnosis.
Can you usually repair the unit during the first visit?
Yes. Most faults are resolved during the first appointment. Our engineers are experienced Saniflo specialists and carry a wide range of genuine service and repair parts in their vehicles.
Is the price different for a service and a repair?
No. The same standard visit price applies whether you are booking routine servicing or asking us to investigate and repair a fault.
Are replacement parts included?
Replacement parts and complete replacement units are charged separately where required. Our engineers carry many commonly needed genuine Saniflo parts and will explain any parts used during the repair.
Is VAT included in your prices?
We show both the price before VAT and the total including VAT. Our standard domestic visit is £125 plus VAT, which is £150 including VAT.
How much does it cost to service more than one domestic unit?
The first domestic unit is charged at £125 plus VAT. Additional domestic units attended during the same visit are charged at £89 plus VAT each.
How much does a commercial visit cost?
The first commercial unit is charged at £165 plus VAT. Additional commercial units attended during the same visit are charged at £115 plus VAT each.
How much does a dual-pump system visit cost?
Our standard visit price for a dual-pump system is £225 plus VAT. This applies to systems including the Sanicubic 2 and Sanicom 2.
Contact our office if you are unsure which type of system you have.
Do prices vary depending on where I live?
No. Our standard prices apply throughout our normal service area, with no additional charge for more distant postcodes within that area.
Are warranty repairs chargeable?
No. Where the unit and fault are confirmed as eligible under the Saniflo warranty, our standard visit charge does not apply.
What if no repair is needed or the unit cannot be repaired?
Although most faults are resolved during the visit, sometimes the unit may not require servicing or repair, the fault may be elsewhere in the plumbing, or replacing the unit may be the more practical option.
In these circumstances, the standard visit charge still applies. This covers the engineer's attendance, inspection, fault diagnosis, checks and any work carried out during the appointment, rather than guaranteeing that a repair will be needed or possible. Our engineer will explain the findings and advise you on the available next steps.
