Rated 4.9 out of 5 by Saniflo Customers

"The engineer, Ramon, was able to fix the problem. He took the trouble to explain what was wrong and gave me useful advice to avoid future problems. This repair saved me the cost of replacing the unit."

"Ramon was punctual and polite. He carried out the repair very professionally and swiftly with minimum inconvenience, informed me of the exact problem and advised the way forward."

"Matt was very knowledgeable, tidy and polite. The problem was what he thought it was as I described the issue, and he fixed it quickly. Very happy with his work."

"Really efficient professional service. Found the problem right away and sorted it out. Really grateful to Mark."

"With his wealth of experience, Matt quickly identified the problem. He went about his job in an efficient and competent manner with a sunny disposition, leaving the site as clean as he had found it."

"Ramon helped us after our Saniflo went wrong due to poor fitting by a non-Saniflo engineer. He was extremely well-informed, sorted the problem and gave us helpful advice for maintaining the system."

"Ramon serviced our Saniflo Sanitop macerator. The work was exceptional, clearly explained, and left fully tested and working. We have used Pumpmaster for a number of years and have been extremely satisfied."

"Very professional service by Ramon. He called ahead to inform me of his arrival time and completed the service in a very efficient manner. He left everything extremely clean and tidy."

"Matt was polite and professional at all times, and gave good advice. He serviced and repaired the Saniflo very quickly and efficiently."

"Matt fully explained the problem with the Saniflo unit and the options available. A professional job, well done with the minimum of fuss. I would certainly recommend PumpMaster and have a regular annual service by them."

"Had our 21-year-old Saniflo unit replaced by Ramon, excellent service. He went above and beyond to amend pipe placement, skirting boards and tiles to remove the old unit and fit the new one."

"Matt did a good job replacing our expired Saniflo unit. Explained what the problem was, why a replacement was needed and carried out the work cleanly and efficiently."

"Ramon came to replace our macerator. He was very professional, friendly and explained everything in simple terms. He also helped with our warranty."

"Matt came to our office to fix our Saniflo and was helpful, polite, professional and coped with all my many questions. Great job." (Commercial Grounds Care Services Ltd, Godalming)

"I'm a hairdresser and December for my business is extremely busy. Making sure I could operate was definitely Matt's priority. After having to call him back, he really helped make sure I was satisfied."

"They have been looking after our Saniflo system since it was installed. The engineers are always very professional and friendly. I'm so happy with the continued good service that I've now moved on to their convenient service plan."

"Ramon explained clearly what he would do and what the issues were. Office staff really great as well, called within 10 minutes of Ramon leaving to book in the return visit to complete the job."

"Ramon serviced our two macerators today. He has been many times before and always goes above and beyond to answer questions and solve problems. We always ask for him. He has lots of experience and talks sense."